Developer Advocate, Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Activate high-intent registrations: engage with trial and developer-tier signups directed by the Growth team, focusing on ICP-fit enterprise trials; assist them in launching an SDK, locating appropriate resources, and achieving actual usage, with clear coverage and response commitments for every routed lead.

• Always prioritize assistance: outreach involves problem-solving (such as resolving a stuck installation, providing the right tutorial, or offering a working example in their stack), tailored to what each team is doing and never aggressive.

• Establish a public presence: produce tutorials, videos, and posts under your name, so when you connect, developers recognize a helpful practitioner rather than receiving a cold email.

• Make the benefits clear: develop first-success content and conduct sessions and office hours that illustrate the outcomes customers aim for, and what the platform offers beyond flags: experimentation, observability, guarded releases, and AI Configurations.

• Amplify your efforts with AI: create AI-assisted workflows for outreach, next-step recommendations, and usage analysis to ensure meaningful assistance reaches every signup, not just those routed; remain engaged with the results rather than automating and disengaging.

• Contribute to the feedback loop: report on what strategies are effective, where activation halts, and which indicators truly predict success, so Growth and Product teams can adjust targeting, scoring, and onboarding.

• Ensure smooth handoffs: maintain focus on helping individuals. Direct sales discussions, support escalations, and product issues to the respective teams responsible for them.

⛳️ Requirements

• A technical background from a previous position: you have experience as a developer, support or solutions engineer, or a customer-facing technologist, and can confidently troubleshoot an SDK integration.

• Authentic empathy for developers: your motivation stems from assisting someone in resolving a genuine problem.

• Curiosity about business mechanics: funnels, activation, conversion; you have a desire to design, measure results, and enhance processes.

• Proficient with AI tools: you have already created your own workflows and can demonstrate them to us.

• Strong communication skills in various formats: writing, video, and live sessions.

• Comfort with uncertainty: this role is new, expectations will evolve, and you will help shape them.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Health, vision, and dental insurance

• Mental health benefits

• Flexible work hours