Design Team Lead – Ecommerce

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the daily operations of the Design Team

• Uphold high design standards in all client projects

• Evaluate design outputs prior to them reaching Account Managers or clients, providing constructive feedback

• Identify design challenges related to hierarchy, contrast, calls to action, image-to-text balance, and mobile performance

• Offer guidance to Account Managers on visual campaign needs and challenge insufficient briefs

• Engage in design work directly when necessary to manage workload

• Ensure consistency across client brands, sectors, and visual identities

• Establish standards for email and SMS campaigns, advertisement images, GIFs, and short video assets

• Allocate and organize the team's weekly workload

• Adjust tasks when priorities shift, team members become unavailable, or clients present urgent requests

• Monitor workload distribution to avoid missed deadlines

• Serve as the primary contact for any obstacles

• Ensure design targets for client accounts are achieved

• Conduct group calls and regular one-on-one meetings

• Gather, address, and relay team feedback and concerns

• Mentor and nurture the development of designers

• Facilitate onboarding for new designers

• Connect the Design Team with other service teams through workshops, tutorials, and documentation

• Organize training and skill enhancement sessions

• Enhance workflows, handoffs, and communication

• Create and update team documentation

• Monitor Figma updates and integrate beneficial features

• Stay updated on design and email marketing trends

• Share industry best practices with the Service Director and team

• Undertake projects assigned by the Service Director

• Report to the Service Director and collaborate with Account Managers and other departments within Hustler Marketing

⛳️ Requirements

• Minimum of 5 years of experience as a graphic designer, with at least 3 years focusing on email marketing design

• Proficient in Figma, including the ability to create and utilize component libraries

• Familiarity with the Adobe Creative Suite or Affinity

• Experience in creating advertisement images, animated GIFs, and editing short videos

• A well-established portfolio that showcases on-brand, effective design work across various clients, stores, and niches

• Experience in leading, mentoring, or coordinating other designers

• Capability to review design work and provide specific, actionable written feedback

• Skilled in distributing and reorganizing a team's weekly tasks, even on short notice

• Basic knowledge of web design and landing pages is an advantage

• Experience with Klaviyo or a similar email marketing platform is beneficial

• Proficient in Slack, Asana, Hubstaff, Google Workspace, and Figma

• Fluent in both written and spoken English

• Experience in remote work, ideally with a team across different time zones

• Available and responsive from Monday to Friday between 3 and 6 PM Barcelona time

• Committed to working 30 to 35 hours per week, or 140 hours per month

• Reliable internet connection, a laptop or PC, and the capability to participate in video calls

🏝️ Benefits

• Flexible remote working environment

• Opportunities for professional growth and development

• Collaborative team culture with a focus on innovation

• Access to industry-leading tools and resources