Design Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operational leadership for the Design department.

• Evaluate team capacity, workload, priorities, commitments, risks, conflicts, and resource deficiencies across the portfolio.

• Define work objectives, priorities, and requirements.

• Directly engage in Design tasks when capacity limitations or urgent timelines necessitate.

• Assist designers and cross-functional partners in managing shifting priorities, dependencies, and competing demands.

• Enhance team processes, tools, and methodologies.

• Collaborate with Product and Engineering leaders to embed Design into planning, prioritization, and execution.

• Minimize friction and enhance cross-functional teamwork.

• Establish and uphold unified Design practices, standards, and expectations.

• Lead, coach, mentor, and develop the Design team.

• Offer expectations, feedback, performance management, and career development assistance.

• Identify skills gaps and create learning, experimentation, and development opportunities.

• Support designers engaged in an AI-native product development environment.

• Promote curiosity, continuous learning, collaboration, accountability, adaptability, and inclusivity.

• Recruit and retain Design talent, contributing to staffing and organizational planning.

• Cultivate emerging leaders and enhance the impact of team members.

• Build strong relationships with Product, Engineering, and business partners.

• Represent Design in cross-functional planning and prioritization discussions.

• Communicate Design priorities, progress, risks, and opportunities.

• Contribute to the development of the Experience Design organization, its operating model, practices, and standards.

• Promote a consistent, scalable Design approach across products and teams.

• Facilitate the adoption of the design system, patterns, guidelines, and best practices.

• Document workflows, processes, and decision points throughout the Design portfolio.

• Stay informed about emerging Design practices, AI capabilities, and AI-native product development.

• Demonstrate adaptability in response to changes in tools, processes, technology, and organizational priorities.

• Fulfill assigned performance-review responsibilities, special projects, and additional duties.

⛳️ Requirements

• Bachelor's degree in Design or a related field, or equivalent professional experience.

• Over 5 years of professional experience in UX Design, Product Design, Interaction Design, or a comparable field.

• Proven experience in leading, mentoring, or developing designers or other creative professionals.

• Deep understanding of user-centered Design methodologies.

• Strong organizational and operational abilities, including managing competing priorities, evaluating capacity, coordinating work across multiple teams, and allocating Design resources effectively.

• Capability to build productive working relationships with Product, Engineering, and other cross-functional partners.

• Experience translating unclear stakeholder input into structured requirements or documented workflows.

• Excellent communication, facilitation, and interpersonal skills.

• Ability to function effectively amidst changing priorities, ambiguity, and evolving work methods.

• Experience in designing AI-driven experiences, particularly in areas of uncertainty, trust, transparency, and human decision-making.

• Familiarity with utilizing AI tools to enhance Design work, boost productivity, or investigate new methods.

• Commitment to ongoing learning and adapting to new tools, technologies, and Design approaches.

• Preferred: experience in collaborative, cross-functional product development settings.

• Preferred: familiarity with design systems, collective Design practices, standards, or guidelines.

• Preferred: experience with accessibility or inclusive Design practices.

• Preferred: experience coordinating Design efforts across multiple products, projects, or teams.

• Preferred: experience in enhancing team capabilities through learning and experimentation.

• Preferred: experience assisting teams or organizations in navigating changes in processes, tools, technology, or work methods.

• Must be able to provide a dedicated, secure workspace.

• Must be able to ensure high-speed internet access/connectivity and maintain office setup.

• Must be capable of performing duties with or without reasonable accommodation.

🏝️ Benefits

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) savings plan.

• Paid family leave.

• 9 paid holidays each year.

• 17–27 days of Paid Time Off (PTO) annually, depending on level and tenure.

• Remote work options.

• Virtual interview process.

• Dedicated, secure work area along with high-speed internet and office setup requirements.