Dermatology Territory Account Specialist

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Lead customized account experiences for Health Care Providers and key accounts.

• Serve as the primary contact for customers.

• Develop account relationships, identify common priorities, and link customers with Novartis resources.

• Navigate and tackle account challenges with personalized solutions.

• Create strategic territory plans to enhance product demand and improve patient outcomes.

• Collaborate with territory teammates, field teams, and colleagues from the home office.

• Analyze market, competitive, territory, and cross-functional data.

• Leverage territory data and market trends to uncover local insights and support pull-through initiatives.

• Lead customer interactions both virtually and in-person.

• Organize stakeholder planning sessions to address complex challenges.

• Provide real-time access support and work in conjunction with Patient Specialty Services.

• Employ digital tools and omni-channel strategies for both virtual and face-to-face customer engagement.

⛳️ Requirements

• Bachelor’s degree required from an accredited four-year college or university.

• Experience in the pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly intricate sales environments.

• Relevant experience within the past 5 years.

• Proven history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Analytical skills to prioritize and utilize information for solving customer issues.

• Ethical leadership and the ability to ensure compliance with company policies and regulations.

• Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a wide geography.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Associate level: limited prior sales experience, or 4+ years of military service in a leadership role.

• Territory Account Specialist: 2+ years of experience in a relevant industry or a similarly complex sales role within the last 5 years.

• Senior Territory Account Specialist: 5+ years of experience in a relevant industry or similarly complex sales role within the last 5 years.

• Executive Territory Account Specialist: 10+ years of experience in a relevant industry or similarly complex sales role within the last 5 years.

• Ability to work collaboratively in a cross-functional, matrix environment.

• Proficient in communicating clinical product information effectively.

• Must adhere to customer credentialing guidelines for customer-facing roles.

• Successful completion of initial training is required.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, depending on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contributions and matching.

• Paid vacation.

• Personal days off.

• Paid holidays.

• Other leave options.

• Reasonable accommodations for individuals with disabilities.

• Initial training, including home study.