Deployment Strategist

This is a fully remote position, open to applicants in United States, +12 more locations.

📋 Description

• Assist enterprise clients in transforming automation successes into scalable operational frameworks that deliver measurable business results.

• Oversee the business, adoption, and governance workstream throughout enterprise implementations.

• Manage organizational workstreams during targeted on-site deployments, from executive kickoff to project closeout.

• Collaborate with Forward Deployed Engineers to convert customer challenges into implemented workflows.

• Concentrate efforts on the most valuable opportunities.

• Advise customers on establishing sustainable automation operating and governance models.

• Define roles, decision-making processes, prioritization, enablement, and adoption strategies.

• Analyze business processes to uncover high-impact automation opportunities.

• Create and manage automation roadmaps that include prioritization, sequencing, and ROI considerations.

• Develop business cases by estimating impacts, modeling values, and aligning automation with executive priorities.

• Establish trust with technical teams, operators, executives, advocates, skeptics, and decision-makers.

• Recognize upsell and expansion indicators and relay them to Customer Success.

• Incorporate deployment insights into internal playbooks, product feedback channels, and standardized deployment practices.

⛳️ Requirements

• Proven experience in deployment, implementation, consulting, solutions, or technical customer success roles within a B2B software environment.

• Demonstrated success in driving adoption among enterprise clients in complex, high-stakes situations.

• Proficiency in mapping business processes and identifying automation possibilities.

• Capability to define automation governance, ownership, and operational frameworks.

• Experience in developing value cases, estimating impacts, and prioritizing automation roadmaps based on business objectives.

• Technical fluency, including a solid understanding of technical architecture and the ability to present demos effectively.

• Skill in building trust across various organizational levels while managing competing priorities.

• Ability to communicate complex technical concepts to senior stakeholders clearly.

• Willingness to travel approximately 30–50% for on-site engagements across Europe.

• Proficiency in English.

• Additional European languages are a plus.

• Experience with workflow automation, integrations, AI automation, or internal tooling platforms is advantageous.

• Change management experience is a plus.

• Experience in enterprise transformation is a plus.

• Product feedback experience is beneficial.

• For applicants from countries outside of Germany, an existing right to work is necessary; visa sponsorship is available for Germany.

🏝️ Benefits

• Equity ownership in n8n.

• Europe: 30 days of vacation plus public holidays.

• US: 20 vacation days, 8 sick days, plus public holidays.

• Europe: Benefits aligned with local country standards.

• US: Multiple low-premium, low-deductible medical plans, no-cost premium HDHP option with pre-seeded HSA, along with dental and vision coverage.

• Europe: Pension contributions according to local country norms.

• US: 401(k) retirement plan with a 4% employer match.

• US: Company-funded short-term and long-term disability insurance and life insurance.

• €1K (or equivalent) annual budget for career development, including courses, books, events, or coaching.

• Regular hackathons.

• Remote-first work culture across Europe with periodic off-site gatherings.

• $100 monthly support for open-source projects.

• Transparent company culture.