Dental Billing Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Review and validate patient insurance details utilizing CareStack.

• Communicate with dental insurance providers to verify patient eligibility, coverage, and benefits.

• Update and rectify patient insurance records to ensure precision.

• Follow up on pending dental insurance claims, unpaid claims, and denials.

• Detect and address billing discrepancies and issues related to insurance.

• Address insurance-related inquiries and coordinate with providers as necessary.

• Assist in patient recalls and the scheduling or rescheduling of appointments.

• Maintain precise and current patient records.

• Support the dental team with daily administrative functions.

• Aid in organizing and cleaning up insurance records during the transition to the practice's new software.

• Manage patient information with confidentiality and adhere to HIPAA guidelines.

• Execute additional administrative duties as assigned.

⛳️ Requirements

• Hands-on experience in dental billing within a U.S.-based dental practice is mandatory.

• Solid understanding of dental billing terminology, procedures, and coding.

• Proven experience in verifying dental insurance eligibility, coverage, and benefits.

• Background in following up on unpaid insurance claims and resolving denied claims.

• Capability to review, amend, and maintain accurate patient insurance records.

• Knowledge of HIPAA regulations and maintaining patient confidentiality.

• Proficient English communication skills, especially when interacting with insurance providers.

• Exceptional attention to detail, organization, and problem-solving abilities.

• Comfortable working autonomously in a remote setting.

• Familiarity with CareStack dental practice management software.

• Experience in supporting dental practices across multiple locations.

• Knowledge of dental practice management systems and insurance record cleaning.

• Experience in managing patient scheduling, recalls, and other dental administrative responsibilities.

🏝️ Benefits

• Opportunities for professional growth and advancement.

• Competitive compensation package, including Maxicare HMO.