Demo Environment Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee projects and initiatives while enhancing operational efficiency in the Wiz Demonstration Environment.

• Balance personnel management and strategic project execution with practical engineering responsibilities.

• Lead the Demo Engineers team and manage daily operations.

• Spearhead large-scale event delivery initiatives.

• Construct, troubleshoot, and sustain demonstration environments for global sales and marketing activities.

• Directly supervise, mentor, and assess Demo Engineers.

• Monitor workload, allocate incoming tasks, and ensure engineers are equipped with the tools, guidance, and support necessary to accomplish their assignments.

• Develop and enhance best practices, standards, and guidelines for creating, maintaining, and managing demo environments and scenario lifecycles.

• Track operational metrics to pinpoint challenges and optimize processes.

• Collaborate with Product teams to establish the long-term demo roadmap and strategy.

• Assess feasibility, foster innovative demo capabilities, and design scalable solutions.

• Work in partnership with Product Engineering, Sales Engineering, Product Marketing, and Executive Leadership on deliverables and timelines for crucial demonstrations.

• Address demo requests with the team and fulfill senior engineering responsibilities as required.

• Design, build, script, and configure demo environments, sample datasets, and cross-product integrations.

• Develop and spearhead escalations with cross-functional teams when necessary.

⛳️ Requirements

• Minimum of 3 years of experience leading technical teams or managing technical operations, preferably in Sales Engineering, Technical Support, or DevOps settings.

• At least 5 years of hands-on experience with cloud platforms (AWS, GCP, Azure), API integrations, containerization (Docker, Kubernetes), and modern web stacks.

• Proficient in scripting (Python, Bash, JavaScript) for environment setup and automated testing.

• Experience in leading cross-functional delivery teams for corporate events, product launches, or software releases.

• Candidates must possess the legal right to work in the country where the position is located without visa sponsorship.

• Preferred: Demonstrated ability to balance leadership and administrative responsibilities with hands-on technical contributions as a working manager.

• Preferred: Advanced experience in managing, configuring, and optimizing workflows in Jira / Jira Service Management.

• Preferred: Commitment to empowering team members and fostering their daily well-being and career development.

• Preferred: Strong composure and organizational skills in managing competing priorities during critical periods around key events.

• Preferred: Excellent verbal and written communication skills across technical and executive audiences.

🏝️ Benefits

• Bonus

• Equity

• Benefits

• Google benefits (details available through the linked benefits page)