Demand Generation Operations Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Facilitate the performance of regional Demand Generation by overseeing weekly and monthly operational rhythms with regional marketing, Sales Operations, and BDR teams.

• Foster alignment among stakeholders across the Americas to enhance pipeline generation, engagement, and conversion rates.

• Collaborate with regional marketing leaders to assist in the execution of strategic initiatives, quarterly business reviews (QBRs), and regional planning activities.

• Track and enhance the flow of account, contact, and lead data to improve data quality, enabling effective inbound, outbound, and account-based marketing strategies.

• Aid in the monitoring of BDR targets and performance reporting, ensuring visibility into essential metrics and trends.

• Recognize operational inefficiencies and work alongside global DG Ops teams to refine processes and boost campaign execution speed.

• Serve as a regional expert on Demand Generation tools and processes, providing support for adoption and troubleshooting across teams.

⛳️ Requirements

• Minimum of 5 years of experience in B2B Demand Generation, Marketing Operations, Sales Operations, or related disciplines.

• Preference for candidates with SaaS experience.

• Familiarity with CRM, Marketing Automation, Account-Based Marketing (ABM), and Sales Engagement platforms.

• Strong analytical abilities to interpret data and deliver actionable insights.

• Understanding of Demand Generation and sales funnel methodologies.

• Capability to operate collaboratively within a matrixed, global organization.

• Excellent communication and stakeholder management skills.

• Proficiency in Spanish and/or Portuguese, with professional working proficiency in English.

🏝️ Benefits

• A flexible-first culture – Join a global workforce of nearly 7,000 employees with adaptable working arrangements designed to enable individuals to excel in their roles.

• Growth in the AI era – Acquire future-ready skills through mentorship, learning initiatives, leadership development, and educational support.

• Time to recharge and contribute – Benefits include paid volunteer time, August Free Fridays, well-being resources, and regionally customized programs for employees and their families.

• Recognized globally – Genesys is Great Place to Work® certified in 17 countries, with 94% of employees expressing pride in working at Genesys.