Delivery Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and manage a portfolio of client engagements, ensuring successful outcomes aligned with the agreed scope, timelines, budgets, and quality benchmarks.

• Provide executive-level direction and governance across intricate transformation programs and strategic client accounts.

• Serve as the senior escalation point for delivery, operational, commercial, and client-related issues, ensuring effective resolution and risk management.

• Establish trusted relationships with client executives and senior stakeholders, positioning yourself as a recognized advisor and delivery partner.

• Foster delivery excellence through robust governance, reporting, forecasting, resource management, and performance monitoring.

• Collaborate with commercial and sales teams to assist in bids, proposals, mobilization efforts, and opportunities for account growth.

• Monitor the financial performance of the portfolio, including revenue, margin, utilization, forecasting, and commercial results.

• Facilitate the successful mobilization of new client engagements and transformation initiatives.

• Ensure effective collaboration among consulting, business analysis, technical analysis, quality assurance, PMO, and delivery functions.

• Identify avenues to enhance delivery capabilities, operational efficiency, and client value across the organization.

• Contribute to the formulation of delivery standards, methodologies, and best practices.

• Aid in the development, mentoring, and growth of delivery leaders and consulting talent throughout the organization.

• Contribute to Alchemy’s strategic growth objectives as part of the senior leadership team.

⛳️ Requirements

• Extensive experience in delivering Guidewire implementation or transformation programs within the insurance sector.

• Strong commercial insight with experience in managing revenue, margin, forecasting, and delivery performance, particularly with fixed-price and outcome-based program backgrounds.

• Experience in negotiating and managing intricate contractual agreements with clients.

• Proven ability to manage multiple concurrent client engagements and delivery portfolios.

• Experience in leading geographically distributed or global delivery teams.

• Strong comprehension of program delivery, governance, risk management, resource planning, and change management.

• Ability to operate strategically while maintaining oversight of delivery execution.

• Strong leadership presence capable of driving accountability, collaboration, and high performance.

🏝️ Benefits

• Structured career progression model.

• Exceptional training programs.

• Industry-recognized certifications.

• Exposure to innovative technologies.

• Technology-driven methodologies.