Deliverability Procurement Manager

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Oversee the commercial management of SMS and email vendor partnerships.

• Administer vendor contracts, rate cards, commercial terms, renewals, and commitments.

• Monitor vendor expenditures, volumes, and unit costs; negotiate to lower costs and enhance terms.

• Establish and manage escalation procedures for vendor-related issues impacting customers.

• Create vendor scorecards with FP&A, focusing on cost, quality, and reliability.

• Identify, assess, and onboard vendors in new geographical areas.

• Conduct sourcing and due diligence processes addressing coverage, cost, deliverability quality, compliance, and risk.

• Guide the commercial onboarding, contracting, rate-card setup, and transition to Deliverability.

• Convert vendor and carrier costs into competitive custom pricing and rate cards.

• Assist in custom-priced and high-volume agreements while safeguarding margins.

• Align vendor routing and quality decisions with cost and commercial objectives.

• Discover margin-improvement opportunities through renegotiation and volume re-routing.

• Model the margin impact of pricing, routing, and vendor modifications.

• Sustain a balanced, competitive, redundant, and low-risk supplier base.

• Compare vendor pricing and performance against industry benchmarks.

• Track geographic coverage and redundancy, managing contingency and failover strategies.

• Cultivate expertise in SMS and email deliverability economics, carrier/vendor pricing, and rate-card mechanics.

• Present insights regarding cost, margin, and risk to both commercial and technical stakeholders.

• Collaborate cross-functionally with Pricing, Sales, Deliverability, and FP&A.

⛳️ Requirements

• 3–5 years of experience in vendor management, procurement, category management, or commercial/pricing roles.

• Practical experience negotiating contracts, rate cards, and commercial terms with vendors or carriers.

• Strong grasp of unit economics and margins, with the capability to translate supplier costs into customer pricing.

• Experience managing a supply base for balance, risk, redundancy, and competitiveness.

• Familiarity with SMS and/or email deliverability, telecom/carrier pricing, or messaging vendors is a significant advantage.

• Demonstrated ability to collaborate with Pricing, Sales, and technical/deliverability teams.

• Proficient in Google Sheets/Excel, comfortable creating cost, pricing, and margin models, ideally using AI.

• Solid understanding of how commercial and vendor decisions influence margin, risk, and customer experience.

• Strong commercial judgment, independence, and self-organization skills.

• Ability to navigate through ambiguity and complex customer challenges.

• Exceptional attention to detail with a quick resolution capability for issues and escalations.

• Fluent in English, possessing excellent written and verbal communication skills.

🏝️ Benefits

• Flexible working hours.

• Virtual-first work environment with Bloomreach Hubs located across three continents.

• Company-sponsored events.

• Five paid days off for volunteering.

• People Development Program and personal development workshops.

• Support from communication coaches.

• Leader Development Program offering feedback, coaching, and regular check-ins.

• $1,500 annual budget for professional education, including books, courses, and certifications.

• Employee Assistance Program providing access to counselors.

• Subscription to Calm.

• An additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Performance-based company bonus.

• Employee referral bonus of up to $3,000.

• Rewards for work anniversaries.