Delegate & Travel Manager – Event Agency

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee the entire delegate experience, encompassing registration, communication, travel arrangements, and attendee assistance.

• Organize travel reservations and associated logistics while ensuring adherence to client and project specifications.

• Keep precise participant data, reporting, and tracking using event and CRM systems.

• Serve as the main point of contact for delegates, addressing issues in a professional and efficient manner.

• Work closely with Project Managers, suppliers, and client stakeholders to guarantee smooth event execution.

• Discover ways to enhance processes, reporting, and delegate management workflows through technology, automation, and AI.

⛳️ Requirements

• A minimum of 3 years' experience in delegate management, participant management, travel coordination, or event operations.

• Proven experience in the pharmaceutical and/or healthcare sectors.

• Strong background in travel booking, including the management of complex attendee travel arrangements.

• Advanced proficiency in Excel and comfort with large data sets, reporting, and data quality oversight.

• Robust digital and technical skills, with the capability to swiftly learn and navigate various platforms and tools.

• Ability to work autonomously, juggle competing priorities, and maintain meticulous attention to detail in a dynamic environment.

• Proficient in both spoken and written English and German.

🏝️ Benefits

• Competitive salary.

• Performance-based bonus.

• Home office / tech stipend.

• Lunch vouchers.

• Smart, supportive colleagues.

• International career opportunities.

• Annual global offsite.

• Free coffee.

• Pet-friendly offices.

• A culture that values people as much as performance.