Deal Desk Analyst

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Collaborate with the Sales Teams to create pricing quotes for customers, including our most significant and strategic accounts.

• Evaluate deal margins and competitive positioning to ensure success in winning deals and gaining market share without compromising long-term financial health.

• Actively engage with Operations, Finance, Legal, Product, and Pricing teams to enhance the onboarding experience for customers.

• Facilitate the adoption of CPQ, the Sales self-service quoting tool in SFDC.

• Convert raw deal data into actionable insights, recognizing pricing trends and competitive changes to influence Vonage's global pricing strategy.

• Streamline and optimize business practices, including tools, templates, and processes, to boost the efficiency of the Deal Desk team.

• Educate and support Sales and other stakeholders on pricing, quoting, the onboarding process, and commercial best practices.

• Define and oversee projects aimed at delivering additional operational efficiencies and enhancing deal velocity.

⛳️ Requirements

• A Bachelor's degree is required; preferred majors include Business, Economics, Finance, or Accounting.

• A minimum of 5 years of experience in a Strategic Deal Desk, Sales Operations, or Commercial Finance role in a dynamic SaaS or Telecom environment.

• Proficient in Salesforce (SFDC) and CPQ systems.

• Strong analytical abilities.

• Exceptional communication skills.

• Problem-solving aptitude.

• Advanced Excel skills and data manipulation expertise.

• Fluent in English.

🏝️ Benefits

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