Database Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Address daily client and Customer Success Manager (CSM) requests that necessitate direct updates and interventions within the database environment.

• Organize and prepare substantial amounts of client data, ensuring consistency, validity, and readiness for system integration.

• Keep key driver records updated, including additions, deletions, and modifications.

• Reformat and align incoming datasets to comply with internal outlines and spreadsheet structures, adhering to established formatting protocols.

• Integrate eLearning modules and translation content into the VRM system, ensuring accurate data linkage and accessibility.

• Generate monthly analytics reports for CSMs.

• Oversee and troubleshoot cron jobs, resolving failures to guarantee that critical scripts and automations operate successfully and punctually.

• Execute data refreshes for clients on a weekly, monthly, and ad hoc basis, tailored to unique client specifications.

• Identify and resolve low-level database issues, perform routine backups, maintain database security, mitigate potential data breach risks, configure environments, and conduct core file maintenance.

• Implement client-specific Privacy Notices.

• Handle duplicate override requests submitted by the MVR team.

⛳️ Requirements

• A solid foundation in Data Administration.

• Capability to thrive in a high-volume, client-facing environment.

• Prior experience in a data-intensive role, ideally in Database or System Administration.

• Exceptional attention to detail, ensuring high levels of data accuracy and minimal errors.

• Strong communication and collaboration abilities.

• Capacity to work independently while also supporting team workflows.

• Proven organizational and coordination skills, with the ability to manage multiple concurrent tasks while monitoring progress and ensuring accountability.

• High IT proficiency and a solid understanding of relational databases.

• Practical experience with Microsoft Office applications, particularly advanced proficiency in Excel.

• Demonstrated success in writing and executing SQL Queries.

• Basic to intermediate experience in PHP or a strong willingness to learn to assist with automation and scripting requirements.

🏝️ Benefits

• Opportunities for professional development.