Data Services Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize, plan, and conduct recurring agile ceremonies, such as daily standups, sprint planning, and backlog refinement sessions.

• Oversee the cleanliness of the Jira board across teams; process ticket changes, address unassigned items, manage field updates, and tidy up inactive issues before planning sessions.

• Monitor sprint action items and confirm ticket readiness based on established operational criteria to facilitate seamless cycle execution.

• Coordinate regular release checklists, oversee go-live dependencies, and escalate release risks to delivery leadership.

• Maintain up-to-date issue logs and monitor cross-functional operational dependencies across ongoing projects.

• Track milestone achievements for ongoing initiatives and collect essential documentation for CapEx and OpEx financial traceability.

• Manage team access workflows, triage incoming operational request queues, and coordinate platform permissions across core data systems.

• Administer the vendor renewal process by tracking contract milestones, routing modification requests, and scheduling vendor alignment sessions.

⛳️ Requirements

• A minimum of 3 years of professional experience in project coordination, scrum mastering, or operations within a data or software engineering context.

• Proven ability to operate independently within set guidelines to accomplish operational goals.

• Extensive hands-on experience with Jira (board management, JQL/filters, ticket hygiene) and Confluence.

• Strong understanding of Agile/Scrum principles, SDLC stages, and basic financial logging processes (CapEx/OpEx).

• Excellent communication, organization, and follow-through abilities.

🏝️ Benefits

• Financial Wellness Bonus programs

• 401(k) match

• Employee Stock Purchase Program (ESPP)

• HSA and FSA options

• Financial wellness resources and employee discount programs

• Medical, dental, and vision coverage

• Mental health support for employees and dependents through Lyra Health

• Family planning and women’s health benefits through Carrot

• Gym membership reimbursement and virtual wellness programs (including yoga)

• 3 weeks PTO to start, with unlimited PTO after year one

• Education expense reimbursement

• Leadership development programs

• Certified Payments Professional (CPP) certification support