Dairy Technical Specialist

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Deliver technical guidance and support to dairy consultants and clients during and after product sales.

• Act as the primary point of contact for dairy consultants and customers.

• Keep abreast of advancements in technology and business practices through workshops, research, and professional gatherings.

• Assist sales efforts by formulating dairy rations and providing ongoing training.

• Work in partnership with consultants to offer onsite technical support for existing clients and potential customers.

• Develop customer solutions and create technical support materials tailored to specific clients.

• Conduct intricate research for product development to gain insights into product characteristics and system operations.

• Gather and interpret data for project updates, collaborating with external suppliers to evaluate new products and technologies, and provide application recommendations.

• Organize project data and insights for internal and client presentations.

• Aid in product demonstrations and serve as a subject matter expert during meetings with potential customers.

• Remain informed about product insights and research to enhance the value of offerings.

• Maintain updated application and value collection within the systems.

• Independently address complex issues with minimal oversight, escalating only the most challenging cases to the appropriate personnel.

• Execute additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in a relevant field (Dairy-related field) or equivalent experience.

• A minimum of four years of pertinent work experience.

• Extensive background in dairy technical support and ration balancing formulation.

• A valid driver's license is required.

• Willingness to travel up to 50% of the time.

• Preferred: Master's degree, Doctorate degree, Doctor of Veterinary Medicine, or a related advanced degree.

• Preferred: Familiarity with Dairy Ration Formulation and Herd management software (PC Dart, Dairy Comp, Lely Horizon, Delpro, etc.).

• Preferred: Experience in customer support.

• Preferred: Bilingual in Spanish/English.

• Applicants must fulfill work authorization requirements; Cargill will sponsor candidates for work visas for this position.

🏝️ Benefits

• Comprehensive benefit program including medical and/or other benefits based on the position offered and hours worked.

• Work visa sponsorship.

• Equal opportunity employment, including considerations for disability/veteran status.