Cybersecurity Analyst

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Formalize and implement security product tuning requests to enhance detection capabilities and operational efficiency.

• Create and maintain incident response use cases, knowledge base articles, and pertinent documentation.

• Coordinate basic forensic activities as required.

• Conduct after-action reviews on significant and noteworthy incidents to identify improvements in processes and human resources.

• Support the onboarding and mentoring of new team members.

• Promote and execute continuous improvement, open communication, and knowledge sharing.

• Assist with the creation, review, and maintenance of internal documentation.

• Manage reasonable after-hours communications, including company email and occasional SOC operations-related phone calls, to address escalated issues.

• Foster team collaboration, cross-training, and thorough documentation.

• Serve as a primary subject matter expert for one or more security products.

• Act as the first escalation point for complex or sensitive tasks.

• Identify and address opportunities to automate repetitive processes.

• Actively suggest enhancements to minimize risks and prevent potential future incidents.

• Maintain a high level of expertise with currently used products and swiftly familiarize yourself with related technologies.

⛳️ Requirements

• Bachelor’s degree in a related field and/or equivalent work experience.

• Certified in one or more "intermediate level" security certifications.

• Three years of experience in similar roles.

• Ability to work all shifts in a 24/7 SOC environment.

• Capability to operate in a shift-based environment with flexible hours, including evenings and weekends.

• Proven experience in the security industry, including knowledge of best practices, risk mitigation, and compliance frameworks.

• Able to perform effectively in high-pressure and high-stress environments.

• Legally authorized to work in the US, EU, or APAC regions as specified.

• Passionate about cybersecurity and self-motivated to continue developing relevant skills and maintaining industry-specific certifications.

• Ability to quickly locate answers using manuals and/or online resources.

• Proficient in English, both written and spoken, including writing, reading, speaking, and comprehension.

• Capable of communicating complex security concepts effectively with end customers.

• Shift schedules include: Sun-Wed or Wed-Sat; 7AM-5:30PM ET, 11AM-9:30PM ET, or 9PM-7:30AM ET.

🏝️ Benefits

• Flexible Paid Time Off.

• 401k with a company match.

• Medical, Dental, and Vision Coverage.

• Voluntary Short Term and Long Term Disability.

• Employee Assistance Program with Mental Health Supplement.

• Voluntary Basic, Accidental, and other ancillary life insurance.

• Health Savings Account Contribution (with selection of a HDHP).

• 10 annual paid holidays.