CX Coach – VP

This is a fully remote position, open to applicants in United States.

📋 Description

• Delivering personalized coaching to Mento members through virtual sessions utilizing the Mento Platform and Tools.

• Engaging in continuous training sessions to enhance coaching skills and abilities.

• Interacting with members via your Mento email or through the chat feature in the Mento App between sessions.

• Contributing to the Mento coaching community by sharing valuable coaching tools and insights.

• Demonstrating kindness, respect, and empathy as a representative of the Mento community.

⛳️ Requirements

• Over 20 years of experience managing customer success or experience teams within the technology sector or related fields.

• Relevant coaching experience (coaching certification is advantageous but not mandatory).

• Ability to commit a minimum of 12+ hours per month to coaching at Mento for at least the next 24 months.

• High level of self-awareness and emotional intelligence.

• Comfortable operating in a dynamic startup environment.

🏝️ Benefits

• In addition to a consistent hourly rate, we provide select bonuses that encourage engagement with our membership and support community growth on our platform.

• Fully remote position.