CX Analyst, Chinese Language Required

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Responsible for reporting and processing primary data.

• Analyze statistical data and convey insights in a narrative format.

• Work alongside project managers to create research reports and suggest action plans for clients.

• Oversee project timelines, deliveries, and additional projects for designated regions or projects.

• Review and verify research reports to guarantee that deliverables are free of errors.

• Gather industry information and compile it into reports and presentations.

⛳️ Requirements

• 1 to 3 years of experience as a market research analyst or project manager (experience in the Market Research or Marketing industry is advantageous).

• Proficiency in the Chinese language is a compulsory requirement.

• A strong passion for the Luxury and Fashion industry.

• Detail-oriented, quick learner, with excellent time management skills, capable of working in a fast-paced environment with a positive attitude.

• Ability to interpret both large and small datasets while handling multiple tasks.

• Strong communication and presentation abilities.

• Possess a robust analytical mindset and critical thinking skills.

• Excellent command of MS Office (Excel, Word, PowerPoint).

• Skills in Power BI, SQL, R, or automation tools are a plus.

• Exceptional written and verbal communication skills in English.

• Ideally have a background in Statistics, Marketing, Psychology, or Economics.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• Collaborative and dynamic work environment.

• Access to industry-related training and resources.