Customs Clearance Coordinator – Lumber Team

This is a fully remote position, open to applicants in Washington.

📋 Description

• Review shipment documentation and prepare U.S. customs release entries for processing.

• Classify goods according to the Harmonized Tariff Schedule (HTSUS).

• Communicate with clients to facilitate shipment clearance, provide status updates, and address documentation issues or customs holds.

• Ensure that shipments are released, classified, and billed accurately and promptly.

• Respond to inquiries via phone, email, and internal communication channels.

• Prepare import documentation in accordance with U.S. Customs and Border Protection regulations.

• Maintain a comprehensive understanding of ports of entry throughout the U.S. and Canada.

• Assist with various operational tasks as required.

• Achieve or surpass departmental clearance Key Performance Indicators (KPIs).

⛳️ Requirements

• Prior experience in customs entry release.

• Experience processing entries across various transportation modes: highway, rail, air, and ocean.

• Strong attention to detail and the ability to manage high volumes of work within tight deadlines.

• Capability to work independently and effectively manage your own workload.

• Excellent customer service and communication abilities.

• Preferred experience with Softwood Lumber Entries.

• CCS designation or Licensed Customs Broker (LCB) certification is preferred.

• Preferred experience in collaborating with Partner Government Agencies, such as the FDA and USDA.

🏝️ Benefits

• Remote work opportunities available from most locations in the U.S.

• Comprehensive medical, dental, and vision benefits.

• 401k plan.

• Honeymoon Hi-5 paid leave.

• Tuition reimbursement program.

• Bonuses for acquiring industry certifications.

• Merit increases and performance bonuses.

• Flexible work-from-home arrangements without the need for a daily commute.