Customer Trust Specialist

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Serve as the primary responder and Security subject matter expert during discussions with customers and prospects regarding Mimica's security architecture and posture.

• Collaborate with Sales, Solutions, and Deal Desk teams to address security inquiries, mitigate technical objections, and expedite deal cycles.

• Develop and oversee customer-facing security documentation.

• Manage a public-facing Trust Center.

• Align internal controls with industry frameworks.

• Lead the responses to intricate customer security questionnaires, including SIG and CAIQ, RFPs, and vendor risk assessments.

• Effectively manage workload while transitioning between technical tasks and external client engagements.

⛳️ Requirements

• Minimum of 3 years of relevant experience in a Product company, enterprise-level startup, or an outsourced security firm in comparable roles.

• Solid foundational technical expertise, particularly in Cloud technologies.

• Exceptional stakeholder management skills.

• Strong and clear communication abilities.

• Capacity to articulate complex technical concepts and design choices to varied audiences.

• Highly flexible collaborator who excels in partnering with others to align and execute plans.

• Experience as a Security Analyst or a proven history of developing and managing compliance programs and certifications.

• Prior experience in a Sales Engineer or Solutions Engineer role.

• A blended background that integrates business audit or compliance experience with technical certifications.

• Relevant industry security certifications.

🏝️ Benefits

• Competitive compensation plus stock options.

• Company-issued laptop.

• Remote setup allowance.

• Co-working budget.

• Flexible schedules and locations.

• Generous paid time off, in addition to local public holidays.

• Enhanced parental leave.

• Health and retirement benefits.

• Annual learning and development budget.

• Annual workaways.

• Regular virtual and in-person social events.

• Opportunity to contribute to innovative projects that shape the future of work.