Customer Technology Advisor – Zero Trust, Network & Edge

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver senior-level technical expertise, consulting, and client leadership within intricate customer ecosystems centered on SD-WAN, SSE, SASE, next-generation firewalls, and cloud security.

• Provide guidance to CIOs, CISOs, CTOs, network leaders, security leaders, and enterprise architects regarding Zero Trust, Network & Edge security, and modernization efforts.

• Evaluate client network and security frameworks, pinpoint risks and priorities, and formulate transformation roadmaps.

• Convert business needs, security vulnerabilities, and technological priorities into actionable recommendations and measurable results.

• Facilitate executive and technical dialogues, workshops, presentations, proposals, and strategic recommendations.

• Identify, assess, and shape opportunities from discovery through solution definition, proposal development, and finalization.

• Define value propositions, desired outcomes, and technical direction for transformational initiatives.

• Manage and supervise consulting engagements from discovery and assessment through strategy formulation, roadmap development, solution direction, and transition.

• Establish engagement objectives, scope, governance, deliverables, milestones, and success metrics.

• Mobilize architects, consultants, technical specialists, and alliance resources effectively.

• Oversee engagement risks, dependencies, scope, and alignment among stakeholders.

• Assist in the transition from advisory and consulting roles into implementation or managed services.

• Provide technical guidance and collaborate with Kyndryl teams and strategic technology partners.

• Mentor and coach technical, architecture, consulting, and client-facing professionals.

• Share knowledge, reference architectures, reusable assets, consulting methodologies, and insights gained.

• Contribute to the development of Kyndryl’s Zero Trust and Network & Edge capabilities and practices.

• Advocate for Diversity, Equity, and Inclusion initiatives.

⛳️ Requirements

• A minimum of 10 years of experience in network security, enterprise security architecture, cybersecurity consulting, network transformation, or Zero Trust solution development.

• Profound understanding of Zero Trust principles applicable to enterprise networks, edge, remote-access, and cloud environments.

• Extensive knowledge of SD-WAN, Security Service Edge, Secure Access Service Edge, next-generation firewalls, and cloud security technologies.

• Proven experience in advising clients on strategies for network and security modernization, target-state architectures, transformation roadmaps, and operational models.

• Strong grasp of SSE and SASE functionalities, including secure web gateways, cloud access security brokers, Zero Trust Network Access, and firewall-as-a-service.

• Experience in network segmentation, policy enforcement, secure access, threat prevention, and visibility across hybrid and multi-cloud settings.

• Ability to translate complex network and security concepts into business outcomes and actionable transformation strategies.

• Proven track record of advising senior client stakeholders.

• Experience leading or supporting consultative engagements with clients.

• Familiarity with opportunity identification, qualification, solution development, proposal crafting, presentations, and complex client pursuits.

• Strong business acumen and commercial awareness.

• Experience with Network & Edge security vendors such as Palo Alto Networks, Cisco, Fortinet, Zscaler, Cloudflare, or similar providers.

• Capability to collaborate with solutioners, architects, consultants, delivery teams, and alliance partners.

• Ability to function in complex, client-facing, matrixed environments with multiple stakeholders.

• Excellent skills in communication, facilitation, presentation, negotiation, and managing executive stakeholder relationships.

• Bachelor’s degree or equivalent practical experience.

• Proficiency in English and fluency in French are required.

• Preferred: experience in large enterprises or regulated industries; experience in large-scale SASE, SSE, SD-WAN, firewall, or network-security transformations; cloud-native security and networking across Azure, AWS, or Google Cloud; relevant cybersecurity, networking, cloud, or enterprise architecture certifications; technical/vendor certifications; structured consulting methodologies; practice development experience.

🏝️ Benefits

• Flexible and supportive work environment.

• Emphasis on well-being.

• Training, skill development, and certification programs available.

• Opportunities for personal and professional growth.

• "Be Well" programs that support financial, mental, physical, and social wellness.

• Customized development goals and ongoing feedback.

• Access to cutting-edge learning opportunities.

• Certifications from Microsoft, Google, and Amazon.

• Coaching and hands-on experiences offered.

• A culture that supports flexible and hybrid work arrangements.