Customer Support Specialist 2

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to incoming calls and initiate follow-up outbound communications

• Assist clients with inquiries, issues, and support needs

• Enter customer details accurately into the database

• Conduct follow-ups to ensure customer satisfaction as required

• Regularly achieve performance targets to enhance growth opportunities

⛳️ Requirements

• High school diploma or equivalent qualification

• Strong verbal communication abilities

• A quiet, organized workspace with dependable internet access

• Competence in using Windows and general computer applications

• Availability for a flexible schedule, including evenings and weekends

• Windows 11 desktop or laptop required

• Minimum of 8 GB RAM

• No Chromebooks or Apple devices permitted

🏝️ Benefits

• Fully remote position, eliminating the need for commuting

• Ability to create your own schedule

• Compensation of $12–$15/hour following successful certification

• Pay increases based on performance

• A positive and encouraging virtual team environment