Customer Support Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical assistance through chat and email channels

• Analyze and resolve issues concerning various products

• Diagnose and troubleshoot integration problems

• Execute and manage database queries

• Collaborate on widget design

⛳️ Requirements

• Proficient in Linux shell

• Skilled in MySQL

• Familiarity with bug tracking tools such as YouTrack and Jira

• Understanding of HTML5/CSS3/JS

• Knowledgeable in REST API

• Proficiency in any programming language is an advantage

• Intermediate+ level of English proficiency

• Native fluency in Ukrainian

🏝️ Benefits

• Opportunity for remote work