Remotery

Customer Support, Bilingual

atNQXCA flagCanadaFull-timeCustomer SupportMid-levelSenior$18/hour

Posted May 10

This is a fully remote position, open to applicants in Canada.

📋 Description

• Respond to customer inquiries regarding their transition to a communicating meter.

• Contact customers for follow-ups and to arrange technician appointments.

• Professionally manage complaints and claims related to service delivery, demonstrating empathy and a commitment to customer satisfaction.


⛳️ Requirements

• Bilingual – you will need to communicate with both French and English-speaking individuals in Québec and will answer calls in English approximately 10% to 15% of the time.

• Availability to work up to 40 hours over 5 days per week: Monday to Sunday from 8:00 a.m. to 8:30 p.m., and Saturday from 9:00 a.m. to 5:00 p.m.

• Must possess a high-speed internet connection of at least 25 MBPS and have a secure, quiet workspace located within the province of Québec.

• Demonstrated aptitude and interest in sales: you are a skilled negotiator who is dynamic and persistent.

• Capability to work in a computerized environment while managing multiple tasks.

• Completion of a high school diploma or equivalent is required.


🏝️ Benefits

• Comprehensive paid training program.

• Full benefits package available after six months, which includes: extensive insurance coverage (medical, dental, and life); enhanced participation in RRSP; and preferential rates on insurance.

• Equipment will be provided.

People also viewed

Allegion10 hours ago

Residential Support Representative

US flagColorado, +1 more stateFull-timeCustomer Support$33.9k – $55k/year
ApplyView job
Hawthorne Residential Partners10 hours ago

Customer Experience Solutions Specialist

US flagAlabama, +9 more statesFull-timeCustomer Support
ApplyView job
Assurant10 hours ago

Bilingual Customer Care Representative

US flagUnited States OnlyFull-timeCustomer Support$15 – $27/hour
ApplyView job
Lola Blankets10 hours ago

Customer Experience Representative

US flagAlabama, +9 more statesFull-timeCustomer Support
ApplyView job
SoftService10 hours ago

Customer Experience Associate, Social Community

US flagUnited States OnlyPart-timeCustomer Support$20 – $30/hour
ApplyView job
Remote Raven10 hours ago

Medical Customer Service Team Leader

PH flagPhilippines OnlyFull-timeCustomer Support$7/hour
ApplyView job

Never miss a great job!

Get handpicked remote jobs straight to your inbox weekly.

Trusted by 7,400+ designers