Customer Support Agent – Freelance

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Assist customers of Onepilot’s clients in resolving their issues.

• Participate in e-learning training tailored for the respective clients.

• Utilize the knowledge base specific to each client.

• Address customer inquiries via email, chat, or phone.

• Operate from the comfort of your home.

• Resolve customer support tickets efficiently.

⛳️ Requirements

• You are adept with new technologies.

• You possess a strong inclination for problem-solving and display curiosity and proactivity.

• You have a passion for communication, both written and verbal.

• You are available to work a minimum of 20 hours each week.

• Complete e-learning training tailored for the respective clients.

🏝️ Benefits

• Control your own schedule.

• Enjoy flexible working hours, Monday to Friday from 9:00 a.m. to 6:00 p.m.

• Work from home.

• Compensation based on resolved tickets.