Customer Success, Support Operations Evaluator

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate and analyze AI-generated outputs, which include documents, spreadsheets, and presentation decks.

• Utilize extensive subject-matter expertise to assess and score the outputs.

• Assess AI-produced materials against specific quality rubrics relevant to the domain.

• Detect factual inaccuracies, aesthetic issues, and presentation flaws.

• Offer clear and organized written feedback.

• Participate in initiatives aimed at training and improving AI systems.

⛳️ Requirements

• A minimum of 5 years of pertinent professional experience in customer success or support operations.

• Native or professional proficiency in English.

• Strong skills in Microsoft Office and Google Workspace, particularly in Google Slides and PowerPoint.

• An advanced degree (Master's or higher) from a recognized institution is preferred.

• Capability to operate as an independent contractor.

• H1-B and STEM OPT candidates are not eligible.

🏝️ Benefits

• Fully remote position.

• Flexible work hours; tasks can be completed according to your own schedule.

• Weekly payments through Stripe or Wise based on services provided.

• Competitive compensation.

• Collaboration with top researchers in the field.

• Chance to influence the development of next-generation AI systems.

• Referral bonuses of up to $480 for each successful referral, with no cap on the number of referrals (some restrictions may apply).