This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary liaison for designated healthcare clients.

• Establish and nurture robust client relationships that enhance retention and satisfaction.

• Conduct regular business reviews focusing on KPIs, operational performance, and strategic initiatives.

• Collaborate with Operations, Sales, and Leadership to guarantee outstanding service delivery.

• Evaluate performance metrics and suggest process enhancements.

• Discover opportunities to broaden services within current client accounts.

• Assist in renewal discussions and aid in business growth initiatives.

⛳️ Requirements

• 3–5+ years of experience in healthcare Revenue Cycle Management (RCM) or healthcare services.

• In-depth understanding of billing, coding, claims management, accounts receivable, and the U.S. healthcare revenue cycle.

• Proven experience in managing intricate healthcare client relationships.

• Demonstrated success in supporting account growth, renewals, or business development.

• Strong analytical, presentation, negotiation, and communication abilities.

• Experience working collaboratively with cross-functional teams, including Operations, Sales, and Executive Leadership.

• Background in an RCM outsourcing, healthcare BPO, or consulting environment.

• Familiarity with working alongside offshore delivery teams.

• Bachelor's degree in Healthcare Administration, Business, or a related field (preferred).

• CRCR certification and knowledge of EMR platforms are advantageous.

🏝️ Benefits

• A collaborative and growth-focused culture.

• Opportunities for skill development and career advancement.

• The chance to make a significant impact in transforming healthcare.