Customer Success Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Identify, prospect, and cultivate new business opportunities within designated territories

• Oversee the entire sales cycle from initial discovery to negotiation and final contract closure

• Comprehend client business challenges and present integration and automation solutions that yield measurable benefits

• Establish and nurture robust relationships with key stakeholders and decision-makers

• Collaborate with Solutions Consultants and delivery teams to ensure successful onboarding and implementation

• Promote customer retention, renewals, and opportunities for account expansion

• Recognize upsell and cross-sell opportunities within current accounts

• Maintain precise pipeline management and forecasting using CRM platforms

• Partner with internal teams to guarantee an outstanding customer experience throughout the lifecycle

⛳️ Requirements

• Demonstrated experience in B2B technology services sales, SaaS sales, or integration solutions sales

• Experience in selling iPaaS, ERP, automation, or integration-related services is highly preferred

• Familiarity with business process automation and integration ecosystems is advantageous

• Fluency in Portuguese and Spanish is essential

• Bachelor's degree in Business, Technology, Marketing, or a related field is preferred

🏝️ Benefits

• Opportunity to collaborate with global clients and cutting-edge integration technologies

• Exposure to international operations and cross-functional teams

• A collaborative culture centered on growth, ownership, and continuous learning

• High-impact role with significant visibility and potential for career advancement

• Fast-paced environment where your contributions have a direct impact on business success