Customer Success Manager

This is a fully remote position, open to applicants in China.

📋 Description

• Cultivate and manage relationships with leading mobile game developers in China.

• Serve as the operational and technical intermediary between Appcharge and publishers.

• Oversee the onboarding and integration processes for publishers.

• Assist in the launch and growth of game publishers utilizing Appcharge’s solutions.

• Foster customer relationships and enhance value for clients.

⛳️ Requirements

• A minimum of 3 years of experience in the mobile payment and/or gaming sector.

• Proficiency in Chinese, along with fluency in English.

• Excellent interpersonal skills and a proactive attitude towards problem-solving.

• A background in technology, with familiarity with mobile game backend systems considered a plus.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career growth.

• Dynamic and inclusive work environment.

• Access to cutting-edge technology and resources.