Customer Success Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ensure customer satisfaction through effective utilization of the system.

• Oversee a designated portfolio of customers.

• Facilitate regular online meetings.

• Take charge of promoting and selling new features.

• Assist in initiatives aimed at customer retention and loyalty.

• Establish and nurture customer relationships.

⛳️ Requirements

• A fundamental understanding of hotel operations is necessary.

• Basic familiarity with Google Workspace, Piperun, and Monday is advantageous.

🏝️ Benefits

• Employee referral bonus.

• Laptop rental allowance.

• Day off.

• Health insurance.

• Dental insurance.

• Childcare assistance.

• Performance bonus.

• Breakfast.

• Payroll-deducted loan.

• Career development plan.

• Life insurance.

• Food allowance.

• Meal voucher.

• Long-service award.

• Profit-sharing plan (PLR).

• Transportation allowance.