Customer Success Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist partners in the onboarding process and utilization of the platform

• Monitor the various stages of the rental procedure

• Advise customers regarding contract signing and payment processes

• Offer continuous support to guarantee a seamless and effective experience

⛳️ Requirements

• A bachelor's degree is required

• Ability to stay organized

• Excellent communication skills

• Strong emphasis on customer satisfaction

🏝️ Benefits

• One Saturday off each month

• A day off to celebrate your birthday

• Access to Wellhub - gym and wellness facilities

• Participation in Star Bem - wellness program featuring online consultations

• Membership in iFood Club