This is a fully remote position, open to applicants in Turkey, +3 more countries.

📋 Description

• Provide assistance to customers regarding inquiries related to the company's websites.

• Respond promptly and efficiently to customer requests.

• Address customer concerns with a focus on retaining their loyalty.

• Advocate for the company’s websites to customers when appropriate.

• Uphold a high standard of service quality.

⛳️ Requirements

• Proficient in English.

• Knowledge of Japanese, Spanish, or Chinese is considered an asset.

• Experience in dealing with international clientele.

• Quick typing skills in English.

• Ability to quickly learn and assimilate large amounts of information.

• Capability to analyze individuals psychologically and be attuned to their emotions.

• Skilled at managing challenging situations and adapting to changing circumstances.

• Proficient in crafting and delivering professional solutions for complex issues.

• Resilient under stress, energetic, and proactive in taking initiative.

• Possess a ‘can-do’ mindset.

• Commitment to delivering exceptional quality service.

🏝️ Benefits

• REMOTE OPPORTUNITY to work full time.

• 28 calendar days of vacation per year.

• 7 wellness days per year (time off).

• Bonuses of up to $5000 for successfully referring applicants for positions within the company.

• 50% coverage for professional training, international conferences, and meetings.

• Corporate discounts on English language lessons.

• Health benefits: up to $1,000 gross annually for self-purchased health insurance or medical fees for the employee and close family members, if not covered by corporate medical insurance.

• Fully equipped workspace and necessary equipment in company offices or co-working spaces.

• Reimbursement for workplace expenses up to $1000 gross once every 3 years for office setup, co-working rent, desk, chair, Internet, etc., in external locations.

• An internal gamified gratitude system with bonuses that can be exchanged for merchandise, team-building activities, massage vouchers, etc.