Customer Solution Engineer – Zuora, Workday Financial Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of achieving technical success on Workday FINS opportunities by leading discovery, architecture, overcoming objections, and positioning Zuora against Workday-native billing and revenue solutions.

• Analyze quote-to-cash and usage models throughout Workday Revenue Management, Accounting Center, Close & Consolidate, and Services CPQ.

• Define and create proofs of concept that involve APIs, events, and data integrations between Zuora and Workday tenants.

• Develop AI-driven monetization strategies and consumption models, including prepaid drawdown, flexible commitments, and usage-based pricing.

• Empower Workday field teams through collaborative discovery sessions, demonstrations, and the provision of certification-ready technical materials.

• Conduct technical presentations for C-suite executives, including CFOs, controllers, and CIOs.

• Assist with post-sale technical health, customer adoption, share-of-wallet improvements, and suite expansion initiatives.

• Relay customer and field insights to Product and Solutions teams to influence the Workday integration roadmap.

• Support Request for Proposals (RFPs), Request for Information (RFIs), joint field events, and customer references.

• Travel within the designated territory as necessary.

⛳️ Requirements

• Over 7 years of experience in sales engineering, presales, or solution architecture within the enterprise SaaS sector.

• Practical experience with Workday Financial Management or another enterprise ERP and its finance modules (Revenue, Accounting, Close, CPQ) in a partner or co-selling environment.

• Proficient understanding of revenue recognition (ASC 606 / IFRS 15) and its impact on billing and usage models.

• Extensive knowledge of usage and consumption billing, including metering, rating, mediation, prepaid drawdown, and commitment pricing strategies.

• Strong technical expertise in REST APIs, event-driven integration, data reconciliation, and ERP-to-billing data flows.

• Capability to resolve integration issues effectively under pressure.

• Exceptional communication skills with CFOs, controllers, CIOs, and technical teams.

• Familiarity with MEDDIC or Value Selling methodologies.

• Bachelor’s degree or equivalent experience in FinTech or enterprise software.

• Workday Financial Management certification or experience with Workday Revenue Management and Accounting Center.

• Experience in co-selling with a platform partner’s Account Executives (AEs) and Sales Engineers (SEs).

• Background in telecom or high-volume usage environments.

🏝️ Benefits

• Competitive salary, variable bonuses, performance-based incentives, and retirement plans.

• Medical, dental, and vision insurance coverage.

• Generous and flexible time off, in addition to paid holidays, wellness days, and a company-wide year-end break.

• Paid parental leave, including fully compensated leave for eligible ZEOs, in accordance with local policy.

• Learning and development stipend to facilitate ongoing professional growth.

• Opportunities to volunteer and contribute to charitable causes, including donation matching where available.

• Resources and support for mental well-being.