Customer Service Representative I

This is a fully remote position, open to applicants in Florida.

📋 Description

• Promote Stewart's services and solutions through various sales and marketing initiatives.

• Provide both administrative and specialized operational assistance to sales representatives and/or sales teams.

• Address routine inquiries regarding products and services from both internal and external clients.

• Resolve questions or escalate issues promptly.

• Carry out support functions related to departmental processes.

• Adhere to established procedures to fulfill daily tasks and responsibilities.

• Utilize existing protocols to address straightforward challenges.

• Undertake additional responsibilities as assigned by management.

⛳️ Requirements

• A high school diploma is mandatory.

• A bachelor's degree is preferred.

• Generally requires 0-2 years of relevant work experience.

• Basic communication abilities are necessary.

• Capability to answer routine inquiries and resolve or escalate customer concerns.

• Proficiency in following clearly defined procedures.

• Ability to work under close supervision with minimal autonomy.

🏝️ Benefits

• A range of health and wellness insurance options and programs.

• Paid time off.

• 401(k) plan with company matching.

• Employee stock purchase program.

• Employee discounts.

• Opportunities for skill development and expertise expansion.