This is a fully remote position, open to applicants in United States.

📋 Description

• Handle incoming calls from current customers

• Manage service requests, including the addition/removal of vehicles and drivers, updating lienholder details, and dispatching policy documents, among others.

• Assist customers with inquiries regarding their existing insurance policies, including coverage details or policy benefits, and facilitate changes to their current policy.

• Work towards retaining Jerry policyholders by proactively seeking solutions for customers who may be considering cancellation.

⛳️ Requirements

• Ability to multitask and juggle several competing priorities

• A strong passion for assisting others

• At least 2 years of experience in a call center setting

🏝️ Benefits

• Hourly wage: $19.00 - $21.00

• We will cover the cost of your P&C license (expected to be obtained within 60 days of starting)

• Comprehensive medical, dental, and vision insurance, alongside a 401K matching program

• Opportunity to work remotely (we supply the necessary work equipment)

• Continuous training and mentorship provided by our leadership team

• Access to an exceptional portfolio of insurance carriers and products, collaborating with over 55 carriers to provide our customers with optimal options

• Flexible scheduling available, offering a choice between a 5-day, 8-hour work schedule or a 4-day, 10-hour workweek