Customer, Sales Support Coordinator

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee incoming requests and active purchase orders, ensuring timely completion of orders.

• Arrange shipments, input information into internal systems (orders, proformas, etc.), prepare necessary documentation, and perform other tasks as agreed with the sales team and direct supervisor.

• Daily monitoring of all incoming tasks, including communication with suppliers, logistics companies, finance department, etc.

• Generate invoices for customers.

• Maintain a high level of customer satisfaction by providing exceptional service.

• Assist sales staff with daily operations and help resolve customer issues as needed.

• Ensure all activities are executed in accordance with established internal policies and guidelines.

⛳️ Requirements

• Prior experience in sales or purchasing within the aviation industry (MRO, airline, repair shop) is essential.

• Strong verbal and written proficiency in English.

• Competence in using various IT systems (MS Office, ERP, CRM, etc.).

• Goal-oriented and proactive mindset, with strong persuasive skills and stress resilience.

• Friendly and approachable demeanor.

• Exceptional time management and organizational abilities.

• Precision and a keen eye for detail.

• Capability to multitask while remaining courteous and helpful at all times.

• Experience with Quantum is considered a plus.

🏝️ Benefits

• Health insurance.

• Company events.

• Movie nights.

• Opportunities for professional growth.