Customer Sales Manager

📋 Description

• Collaborate effectively with the customer, establishing relationships at all levels to gain a comprehensive understanding of their business and the market, ultimately driving positive business growth.

• Meet objectives for New Item Authorization, Distribution, and Base Business, including Revenue and Share Growth, Authorizations, Distribution, and Optimal Shelving.

• Lead the execution of Space Management Projects.

• Meet promotional revenue targets by tactic, price point, Drive Period, and Selling Event while successfully implementing Kraft Heinz pricing strategies for managed categories.

• Maintain accurate files and business documentation to provide detailed records of business transactions.

• Continuously explore innovative ways to expand the business profitably, adopting a growth mindset.

• Analyze the competitive landscape and present ideas and opportunities to internal partners.

⛳️ Requirements

• Demonstrated experience in customer management, account management, and/or retail sales management within a CPG company.

• Proven ability to manage business processes and Category management in a complex Sales role, overseeing a portfolio with at least $20M in net revenue.

• Strong customer-first mentality, effectively managing customer relationships and sales to meet objectives.

• Trusted to operate independently within the Kraft Heinz framework to plan, organize, and prioritize tasks effectively.

• Clear examples of demonstrating polished interpersonal skills (written, verbal, and presentation) with the potential to negotiate and influence effectively.

• Proven proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.

• Demonstrated strong analytical skills; capable of utilizing syndicated and/or ambiguous data to formulate comprehensive business plans by assessing category and brand performance, influencing customers to meet category objectives.

• Willingness to travel 5-10% outside the area as required.

🏝️ Benefits

• Comprehensive healthcare coverage for employees and their eligible dependents, ensuring affordable access to essential services.

• Protection and savings for the future through plans designed to meet the needs of you and your family.

• Benefits coverage will adhere to the terms and conditions outlined in the applicable plans and governing documents.

• Wellbeing initiatives: Access to events, resources, and learning opportunities that promote a holistic lifestyle encompassing physical, social, emotional, and financial well-being for employees and their families.

• Participation in a variety of benefits and wellbeing programs that may differ based on role, country, region, union status, and other employment factors.

• Physical health benefits include Medical, Prescription Drug, Dental, Vision, and Screenings/Assessments.

• Social benefits encompass Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, and Training opportunities.

• Emotional support through Employee Assistance Programs, Wellbeing Programs, and Family Support Programs.

• Financial benefits include a 401k plan, Life Insurance, Accidental Death & Dismemberment coverage, and Disability insurance.