Customer Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and manage the sales execution for the Meals & Hydration categories, generating over $100MM in revenue for Amazon.

• Act as a point of contact between Kraft Heinz and Amazon teams.

• Spearhead selling activities within the owned category and initiatives aimed at enhancing financial and market share standing.

• Achieve revenue and market share goals while exploring strategies for business growth.

• Provide expertise in ecommerce category management.

• Execute the sales strategy and ecommerce objectives to create coordinated cross-functional sales value.

• Collaborate with Amazon to gain insights into its business and marketplace, driving growth initiatives.

• Secure new item authorizations, distribution, revenue, share growth, and optimal product availability.

• Lead projects focused on ecommerce category growth.

• Meet promotional revenue goals across various tactics, price points, placements, and significant Amazon selling events.

• Implement Kraft Heinz pricing strategies for the categories under your responsibility.

• Work alongside Customer Leads to oversee ecommerce execution of defined category objectives.

• Maintain documentation and files that detail all transactions and business activities.

• Manage the Profit and Loss (P&L) statement, including trade balances, for the assigned categories.

⛳️ Requirements

• Demonstrated customer account management experience within a Consumer Packaged Goods (CPG) company, with ownership of P&L and forecasting.

• Direct experience working with retail customer teams.

• Knowledge of sales tactics, resource advocacy, and partnership development.

• Capable of managing business processes and sales management in a complex role with full accountability for performance outcomes and business P&L.

• Customer-centric approach to management and selling to meet objectives.

• Ability to operate independently within a customer business team structure.

• Excellent planning, organization, and prioritization abilities.

• Highly developed written, verbal, and presentation skills.

• Proficient in negotiation and influence.

• Skilled in Microsoft Office applications.

• Familiarity with proprietary systems/databases such as Power BI, Profitero, Circana, Spark, and Mintel.

• Strong analytical capabilities.

• Competent in utilizing syndicated and/or ambiguous data to formulate comprehensive business plans through analysis of category and brand performance.

• Skilled at influencing customers to meet category goals.

• Willingness to travel 10–20% out of the area as required.

• Willingness to drive and/or travel as needed.

• Ability to operate a computer and view screens for nearly 100% of the work schedule.

• Ability to adjust the work schedule to align with Pacific Standard Time when necessary.

• This is a salaried, exempt position.

🏝️ Benefits

• Performance-based bonus.

• Healthcare coverage.

• Medical insurance.

• Prescription drug coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Company holidays.

• Leave of absence.

• Flexible work arrangements.

• Recognition programs.

• Training opportunities.

• Employee Assistance Program.

• Wellbeing initiatives.

• Family support programs.

• 401(k) plan.

• Life insurance.

• Accidental Death & Dismemberment coverage.

• Disability coverage.