Customer Sales Lead

This is a fully remote position, open to applicants in Connecticut, +1 more state.

📋 Description

• Take ownership of the daily customer relationship and growth strategy for designated customer(s) and/or category, achieving Net Sales, profit, and market share objectives through strategic planning, negotiation, and collaboration across functions.

• Design and implement the annual customer strategy, encompassing the promotional calendar and the introduction of innovations.

• Negotiate terms, promotions, and merchandising commitments tailored to each customer.

• Oversee daily customer interactions, line reviews, and business evaluations.

• Collaborate across various functions to establish a cohesive customer strategy.

• Ensure precise forecasting and management of trade spending for the assigned desk.

• Key Deliverables include: Annual Net Sales, Gross Profit, and trade spend performance on the designated desk; an on-strategy, on-budget annual customer strategy and promotional calendar; successful execution of innovation launches meeting distribution and velocity goals; accurate monthly forecasts aligned with S&OP standards; timely delivery of customer scorecard and plan commitments.

⛳️ Requirements

• (Must have) Bachelor’s Degree

• 6 years of experience in CPG sales or roles involving direct customer engagement

• Demonstrated ability to achieve Net Sales and profit objectives on a customer desk

• Familiarity with trade management, promotional planning, and Revenue Growth Management

• Strong analytical skills with experience in syndicated data (Circana / NielsenIQ) and retailer POS systems

• Proficient negotiation, presentation, and storytelling abilities for engaging retail buyers

• (Nice to have) Capability to function effectively within a matrixed, cross-functional setting

• Willingness to travel approximately 20–30% of the time

🏝️ Benefits

• Benefits commence on the first day and encompass medical, dental, short and long-term disability, AD&D, and life insurance for individuals, families, and domestic partners.

• Employees qualify for our matching 401(k) plan and can enroll from their first day of employment with immediate vesting.

• Campbell’s provides unlimited sick leave, in addition to paid time off and holiday compensation.

• Employees located at WHQ enjoy complimentary access to the fitness center.

• On-site daycare services (provided by Bright Horizons) and a company store are available.

• Contributing to the communities where our employees live and work is a priority for Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer efforts up to $1,500 each year.

• Campbell’s offers a variety of Employee Resource Groups (ERGs) to support our workforce.