Customer Sales Advisor – Vodafone

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver first-level inbound support for current customers.

• Offer technical assistance for television, telephone, and internet-related inquiries.

• Recognize customer requirements and potential sales opportunities.

• Provide product recommendations based on customer needs and enhance contracts during each interaction.

• Effectively present appropriate Vodafone products with a strong emphasis on sales.

• Engage in five weeks of paid training.

• Post-training, operate within a two-shift system from Monday to Sunday, between 7:00 a.m. and 11:00 p.m.

⛳️ Requirements

• Be proficient with computer usage.

• Capable of addressing straightforward technical subjects.

• Fluent in German with excellent communication abilities.

• Possess a service-oriented attitude alongside sales skills.

• Exhibit likability, persuasive skills, and empathy.

• Reside in Germany.

• Be prepared to consistently work the designated hours.

• Additional advantage: at least one year of experience in a call center, preferably in technical support within the telecommunications sector.

• Additional advantage: at least one year of sales experience.

• Be dependable and self-driven while working remotely.

• Work 40 hours per week across a five-day schedule, with shifts allocated in advance.

• Be open to working every other weekend.

🏝️ Benefits

• Unlimited commission potential and total earnings reaching up to €28/hour through performance bonuses.

• Permanent employment contract.

• 100% remote work – eliminating daily travel to a company office.

• Premium technology package for your home office setup.

• Access to wellness programs and gym discounts.

• Opportunities for training and career development.

• Five weeks of comprehensive, paid training.

• Time off during the week in exchange for working every other weekend.