Customer Project Manager – Imaging Systems, Installation & Construction

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create project plans aligned with management objectives and timelines

• Outline project scope, necessary resources, projected costs, risks, and quality benchmarks

• Create comprehensive project plans that include WBS, Change Management Plan, Communication Plan, Risk Management Plan, Stakeholder Analysis, and Resource Management Plan

• Oversee, guide, and inspire cross-functional internal and external Sales, Clinical, and Technical teams

• Collaborate with project managers or points of contact provided by hospitals

• Engage with project stakeholders and third-party vendors

• Deliver regular updates on project status and facilitate recurring project meetings

• Assist in pre-sales efforts to identify technically viable customer solutions

• Oversee Forward Looking Inventory Management, Project Cycle Time, Forecast Accuracy, Revenue Recognition, and Customer Satisfaction

• Handle multiple imaging system installation and construction projects simultaneously

⛳️ Requirements

• At least 3 years of experience in Project Management

• Preferably experience in a Healthcare or Technology Environment, or Construction Projects within the Healthcare sector

• Proven expertise in MS Project and standardized Project Management tools and documentation

• Capability to provide influential leadership across project resources, stakeholders, and subcontractors

• Proficiency in negotiating and ensuring highly satisfactory customer experiences

• Ability to manage and direct multiple projects at the same time

• Bachelor’s degree is required in Clinical or Computer Science, Information Technology, or Construction Project Management, or equivalent combined experience/education

• Project Management certification is preferred, such as PMP or a Masters Certificate in Project Management

• LEAN Certification is advantageous

• Strong leadership, organizational, presentation, interpersonal, and communication skills

• Excellent verbal and written communication skills in both the local language and English

• Canadian work authorization is necessary; candidates requiring current or future sponsorship will not be considered

• Must live in or be within commuting distance to Calgary or Edmonton, Alberta

• Willingness to travel up to 50% of the time

🏝️ Benefits

• Annual incentive bonus may be available

• Sales commission may be available

• Long-term incentives may be available

• Generous paid time off (PTO)

• DC Pension plan

• Flex Dollars (for HSA/PSA/RRSP)

• Stock purchase plan

• Education reimbursement

• Accommodation available upon request during the selection process