Customer Partnership Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Accountable for nurturing and enhancing current customer relationships

• Fostering long-term customer satisfaction

• Aiding in sustainable revenue development

⛳️ Requirements

• Background in commercial controlling and reporting, preferably within the energy, industry, or SaaS sectors

• Fundamental knowledge of energy-related subjects (e.g., energy procurement, cost structures, efficiency potentials)

• Proficient in MS Office / MS Teams, especially PowerPoint, and ideally Excel

• Experience in organized project management and documentation, utilizing tools such as Jira, Confluence, or similar platforms

• Strong customer orientation, empathy, and a professional demeanor

• Exceptional attention to detail and dependability in daily operations

• Excellent presentation and communication abilities — including at the management level

• Capability to identify customer challenges proactively and ensure their timely resolution

• Passion for actively shaping structures, transparency, and processes while continuously improving them

🏝️ Benefits

• Flexible working arrangements

• Utilization of agile methodologies

• Collaborative team culture

• Flat organizational structure

• Opportunities for personal and professional growth

• Training programs

• Conferences

• Engaging innovation projects