Customer Operations Associate

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver first-level assistance through chat and email channels

• Assess each customer ticket and address issues effectively

• Acquire knowledge of the product swiftly and autonomously

• Uphold high standards in customer interactions

• Offer insights for product enhancement

⛳️ Requirements

• Background in customer support or a comparable position

• Fluent in both German and English

• Knowledge of LLM solutions

• Eagerness to explore software functionalities

🏝️ Benefits

• Supportive work environment

• High level of transparency

• Open and respectful communication

• Assistance for both personal and professional growth