Customer Logistics Manager – Dedicated Transportation, Sun-Thurs Overnight

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Supervise daily operations within a designated function.

• Oversee all facets of Operations and Account Management.

• Directly lead reports to meet daily operational objectives within the assigned functional area.

• Manage customer service satisfaction and the expectations of clients.

• Oversee performance and development of both exempt and non-exempt staff.

• Handle daily planning and scheduling activities.

• Ensure health and safety protocols are followed.

• Guarantee compliance with state, local, and federal regulations.

• Carry out other responsibilities as assigned.

• Travel occasionally to customer sites for training purposes.

• Provide off-shift support during significant customer network disruptions or crises.

⛳️ Requirements

• High School diploma or GED is required.

• Bachelor’s degree in Business, Logistics, or Supply Chain is preferred.

• A minimum of two (2) years of relevant experience in supply chain, logistics, warehouse, or related industry is necessary.

• At least one (1) year of direct supervisory or leadership experience is required.

• Ability to collaborate effectively with international functional teams.

• Strong analytical skills to address unusual and complex problems.

• Proven technical and professional skills in the job-related area.

• Off-shift support is necessary in case of critical customer network disruptions or crises.

• Excellent oral and written communication skills.

• Capability to establish and maintain professional relationships at all organizational levels.

• Ability to work independently as well as within a team.

• Flexibility and self-motivation to thrive in a fast-paced environment.

• Proficient in managing multiple tasks, highly organized, with exceptional time management skills.

• Detail-oriented with outstanding follow-up practices.

• Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is mandatory.

• Advanced knowledge of the logistics industry is essential.

• In-depth understanding of local and federal Customer/Company regulations is required.

• Intermediate knowledge of Supply Chain Management components is necessary.

• Advanced understanding of Manufacturing and Production is essential.

🏝️ Benefits

• Comprehensive benefits package.

• 401(K) Savings Plan with company matching.

• Discounted stock purchase options.

• Performance-based annual cost-of-living increases.

• Extensive training and opportunities for professional development.

• Access to regional and local Ryder resources to aid in growth.

• Additional Paid Time Off for Military Veterans.

• Options for medical, prescription, dental, vision, life, and disability insurance.

• Paid time off for vacation, illness, bereavement, family, and parental leave.

• Tax-advantaged 401(k) retirement savings plan.