Customer Logistics Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Serve as a setup consultant for new Dedicated Transportation Solutions business initiatives.

• Oversee all facets of new business launches while offering continuous support to Field Operations.

• Provide training to drivers and managers on fundamental system operations.

• Assist and engage in the anticipated operational role during business launches.

• Prioritize and manage daily task items effectively.

• Contribute to the creation of process documentation.

• Participate in system testing and provide design-level consulting for new product features.

• Travel extensively, approximately 75–80%, to designated new business sites across the country.

• Remain on-site at assigned business locations for a designated period without returning to the home base.

• Execute startup operations seamlessly while adhering to critical success factors for customers.

• Ensure that drivers and managers comprehend systems related to compliance tracking, driver compensation, and customer billing.

• Function as a management representative to address inquiries and make prompt decisions during startup phases.

• Train new management teams and Certified Driver Trainer groups.

• Develop process flows and offer guidance on maintaining operational consistency.

⛳️ Requirements

• High School diploma/GED is required.

• A Bachelor's degree in Business, Logistics, or Supply Chain is preferred.

• Minimum of two (2) years of relevant experience in supply chain, logistics, warehouse, or related fields is required.

• At least one (1) year of direct supervisory or leadership experience is required.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Access) is essential.

• In-depth knowledge of the logistics industry is required.

• Advanced understanding of local and federal regulations pertaining to Customer/Company is required.

• Intermediate knowledge of Supply Chain Management components is necessary.

• Advanced knowledge of Manufacturing and Production processes is required.

• Exceptional problem-solving abilities are essential.

• Strong oral and written communication skills, with proven leadership capabilities.

• Ability to establish and maintain professional relationships at all organizational levels.

• Capability to work both independently and collaboratively within a team.

• Flexibility to operate and a self-driven nature to excel in a dynamic environment.

• Ability to multi-task, with outstanding organizational and time management skills.

• Familiarity with driver route tools is a plus.

• Detail-oriented with excellent follow-up practices.

• Strong organizational, analytical, and computer skills are necessary.

• Ability to foster an inclusive and engaged work environment.

• Capability to effectively manage Profit & Loss statements may be required based on the complexity and scope of the operation (preferred).

• Willingness and capacity to travel extensively in accordance with the role's requirements.

• Some positions may necessitate employment and education verification, motor vehicle records check, road testing, and/or customer badging or background checks.

🏝️ Benefits

• Medical insurance.

• Prescription coverage.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Paid time off for vacation, illness, bereavement, family, and parental leave.

• Tax-advantaged 401(k) retirement savings plan.

• Potential for annual bonuses, commissions, and/or long-term incentive plans.

• Equal Opportunity Employer and Drug-Free workplace.