This is a fully remote position, open to applicants in Ireland.

• Attracting new clients by identifying their needs and generating quality opportunities

• Assisting customers with timely and effective solutions

• Facilitating onboarding and adoption processes to enable customers to realize value swiftly

• Cultivating strong relationships that foster retention and growth

• Collaborating with internal teams to share insights and enhance our customer engagement and support strategies

• Proven experience in customer support, customer success, sales development, or account management

• Excellent communication skills

• An innate capability to build trust and foster relationships

• Strong organizational skills and meticulous attention to detail

• Ability to manage competing priorities across sales, support, and customer success

• A proactive and solution-oriented mindset

• Experience working towards targets and metrics

• Familiarity with CRM systems or experience in tech, SaaS, or agricultural environments is advantageous, though not mandatory.

• Opportunity to work remotely with flexible hours

• Occasional travel to meet clients

• Exposure to various functions across sales, support, and customer success

• Contribute meaningfully to shaping our customer engagement and growth strategies

• Enhance your expertise while achieving exceptional customer outcomes

Customer Growth Specialist

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