Customer Experience Specialist Intern

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the inventory of promotional items, including requests, ordering, distribution, and tracking deliveries.

• Develop and maintain tracking systems for inventory, requests, costs, orders, campaign activities, and delivery statuses.

• Manage budget records, purchase orders, invoices, and expenses related to campaigns.

• Assist with the monthly reporting of budget statuses.

• Collaborate with Commercial, Procurement, Finance, vendors, and delivery personnel.

• Monitor orders and deliveries from initiation to completion, addressing any issues that arise.

• Support CES campaigns throughout planning and execution phases, including timelines, materials, communications, logistics, follow-ups, and performance evaluations.

• Provide coordination for meetings, documentation, status updates, and organization of shared materials.

• Record CES workflows and suggest improvements to processes.

• Adhere to brand standards, compliance requirements, purchasing protocols, and vendor management practices.

⛳️ Requirements

• Currently enrolled in a degree program related to Marketing, Communications, Business, Design, or a similar field.

• Excellent organizational abilities and meticulous attention to detail.

• Capability to juggle multiple tasks and meet deadlines concurrently.

• Strong written and verbal communication skills.

• Keen interest in customer experience, marketing initiatives, project coordination, and operational excellence.

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

• Practical experience with Canva and Adobe Creative Cloud, especially Illustrator and InDesign.

• Understanding of major social media platforms and best practices for digital content.

• A proactive, dependable, and solution-focused mindset towards problem-solving.

🏝️ Benefits

• Competitive wages.

• Continuous career development resources.

• Opportunity to engage in meaningful and innovative projects.

• Work-life balance.

• A culture of belonging and collaboration.

• Occasional national travel for events.