Customer Engineer

This is a fully remote position, open to applicants in Peru.

📋 Description

• Installation, maintenance, and repair of equipment within an assigned territory.

• Diagnose, repair, and replace components on any equipment supported by NCR Voyix.

• Assist in site preparation, which includes cable installation, equipment setup, and equipment testing.

• Perform periodic preventive maintenance on assigned products.

• Maintain an adequate inventory of parts, along with accurate tracking of those parts.

• Provide timely and precise reports on calls and activities.

⛳️ Requirements

• High school diploma or equivalent relevant experience.

• Basic computer skills, including navigating the Windows operating system and a fundamental understanding of Microsoft Office suite.

• Experience in PC hardware maintenance and support.

• Excellent interpersonal and customer relationship skills are required.

• High level of mechanical/electrical aptitude; experience in maintaining computer hardware (desktops, servers, peripherals), routers, networks, switches, and hubs.

• Must be able to work a flexible schedule, including nights, weekends, overtime, flexible shifts, and on-call duties.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off