Customer Engineer

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Responsible for the installation, upkeep, and repair of equipment within a designated territory or region.

• Execute tasks on products and services of low complexity, particularly focusing on financial/ATM products.

• Conduct minor repairs and replace components on Tier I equipment, including PCs and peripherals.

• Cultivate working relationships with customers and establish informal communication channels.

• Carry out periodic preventative maintenance on assigned products.

• Ensure accurate and timely reporting of calls and activities.

⛳️ Requirements

• Proficiency in using Microsoft Office.

• Required experience with Windows operating systems.

• Background in PC hardware maintenance and support.

• A degree in Electronics, Engineering, or a related technical field.

• Prior experience with NCR or similar equipment is advantageous.

• CCNA certification is preferred.

🏝️ Benefits

• Must possess a valid driving license.