Customer Engagement Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Promote a product to specialized healthcare providers within a designated territory.

• Meet sales targets while fostering product adoption and usage.

• Provide precise product information, including features, benefits, and recommended usage to healthcare professionals via phone.

• Comprehend and communicate intricate product-related details in an educated, reassuring, and professional manner in real time.

• Actively listen to callers while efficiently navigating the CRM and delivering accurate, complete information.

• Utilize coaching and feedback to enhance individual performance and improve customer experience.

• Adapt to changing business demands.

⛳️ Requirements

• At least 2 years of business-to-business (B2B) sales experience.

• A minimum of 1 year of experience in inside sales.

• Experience in the pharmaceutical or medical device industry.

• Outstanding verbal and written communication abilities.

• Capability to provide accurate product information, features, benefits, and recommended usage to healthcare professionals over the phone.

• Advanced listening and decision-making skills.

• Proficiency in understanding and conveying complex product-related information in a professional manner in real time.

• Willingness to accept and swiftly implement coaching and feedback.

• Ability to manage multiple tasks while navigating a CRM.

• Strong work ethic; dependable and punctual.

• Flexibility to accommodate changing business requirements.

🏝️ Benefits

• Incentive plans, bonuses, and/or other forms of compensation may be available.

• Health and welfare benefits may be provided.